Internet Matters joins forces with Dixons Carphone to launch ‘Digital Drop-in’s’ for parents

Dixons Carphone has teamed up with Internet Matters to launch free digital drop-in sessions for parents on how to keep their children safe online. Sessions will be run in 50 of the retailers largest stores.

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Parents will be able to walk into their local Carphone Warehouse and Currys PC World stores to speak to in-store KnowHow team for practical tips about online safety.

From April 24th to 28th, parents and guardians can attend a 30 minute session to learn about what their children may be doing online, how to set up parental controls and privacy settings, as well as how to be more involved in their child’s digital lives. Visitors can bring in their own devices or learn how to set up products they have purchased in-store.

The stores KnowHow team will provide parents with a simple checklist to take home on setting parental controls on devices in the home, such as broadband and home computers.

Carolyn Bunting, General Manager of Internet Matters, said: “We know internet safety is a huge concern for parents. Many will be buying smartphones or tablets for their children but might need a helping hand with how to make sure they are safe when they go online. We’re delighted to be partnering with Dixons Carphone to be able to offer them real, practical day-to-day advice.

The Digital Drop-ins will be an opportunity for parents learm about keeping their children safe online.

“Staff will be able to offer practical help such as making sure parental controls are set and advice on having age-appropriate conversations with children.”


To find out your nearest participating store, go onto the Internet Matters website, following this link



  1. Set parental controls on home broadband and mobile networks to prevent children seeing things they shouldn’t
  2. Use the device settings so your child can only download age appropriate apps and games
  3. Set up password controls or disable in-app purchasing so big bills are not run-up accidentally
  4. Check your child’s profile and privacy settings on social networking apps – ensure they’re not sharing personal information with people they don’t know
  5. Talk about it. Be aware of key issues and how to discuss them with

About Internet Matters

Internet Matters ( is an independent, not-for- profit organisation which aims to help parents keep their children safe online. It was founded by the UK’s four major broadband providers; BT, Sky, TalkTalk and Virgin Media, with the BBC and Google joining as partners in 2016. Internet Matters is an Executive Member of UKCCIS (UK Council for Child Internet Safety) and an industry expert working with The Royal Foundation Taskforce on the Prevention of Cyberbullying, founded by the Duke of Cambridge.

It was awarded a grant in September 2016 from the Department for Education, supporting anti-bullying app tootoot, to help combat bullying in schools.

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